Cannot register Messenger Pro 3

[Alonso]

Hello,

I successfully downloaded and installed Clickatell Messenger Pro 3 on two different computers one with windows XP and another with windows 7.  I have also tried Internet Explorer 7 and the latest version of firefox.
Upon registering Messenger it comes up with a messages confirming a successful regitration.
However, when I tried to use my password and username it keeps telling me the password is incorrect.
Additionally, when you hit submit to register Messenger opens up a browser with a clicktell web page which loads with and error and tells you "THE LOGIN HAS FAILED".

Here is the page error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
Timestamp: Thu, 15 Oct 2009 15:06:32 UTC


Message: 'document.selectForm.select' is null or not an object
Line: 24
Char: 1
Code: 0
URI: http://mpro.clickatell.com/central/login.php?username=pcsms&password=PCsms1&client_id=MPRO

When I used Firefox I get no page error, just the THE LOGIN HAS FAILED message.

I registering through a direct internet connection, no proxy, no firewall.

What can I do to fix this problem?

Thank you,

[shafiek.bloew]

Hi

The username pcsms has already been registered by another user, please choose a different user name (something more unique) and re register.

Regards

Shafiek Bloew